Refund Policy

At Botschampion, we value our customers’ satisfaction and strive to provide top-notch service. However, please note that refunds are subject to certain conditions. This Refund Policy outlines our guidelines for refund requests for our business messaging solution software.

1. Eligibility for Refund

Refunds may be requested under the following conditions:

  • Service Disruption: In the event of significant service disruption or downtime that affects your ability to use our software, you may be eligible for a refund.
  • Unsatisfactory Service: If you are dissatisfied with our service for any reason and have not violated our terms of service, you may request a refund.

2. No Refund if Usage Exceeds 10% of Quota

Please note that refunds will not be issued if your usage of the software exceeds 10% of the allocated quota. Once your usage reaches this threshold, you will no longer be eligible for a refund, regardless of the reason for your request.

3. How to Request a Refund

To request a refund, please contact us at botschampion@gmail.com or call us at (+91) 8866451616. You will be required to provide the following information:

  • Your name and contact information
  • The reason for your refund request
  • Any relevant documentation or evidence to support your request

4. Refund Approval

Refunds are subject to approval by Botschampion. We reserve the right to deny refund requests that do not meet the eligibility criteria outlined in this policy.

5. Refund Processing

Once approved, refunds will be processed within a reasonable timeframe. Please note that it may take some time for the refund to be reflected in your account.

6. Contact Information

For inquiries or assistance regarding our refund policy, please contact us at botschampion@gmail.com or call us at (+91) 8866451616.

7. Changes to This Policy

We reserve the right to modify or amend our refund policy at any time without prior notice. Any changes to this policy will be reflected on our website.

By using our services, you acknowledge that you have read, understood, and agreed to be bound by this Refund Policy. If you do not agree with any part of this policy, please refrain from using our services.